Support and FAQ
Here are the most common questions. Can't find your answer? Email us.
Frequently asked questions
When can I play?
TRISHARD launches in the Netherlands first. We will announce the date here.
Which phones does it work on?
TRISHARD is coming to iPhone and Android.
Is TRISHARD really free?
Yes. Playing is free and packs are never for sale. You can buy slabs and other extras with Gems, once a parent has turned that on.
How do I keep my cards?
You start anonymously. Save your account with Apple, Google or an email code, and your cards come with you to a new phone.
Why is the text on the cards in English?
That way every card is the same everywhere. You play the app itself in Dutch, English, German or French.
How do I get a refund?
Purchases go through Apple or Google. You request a refund there.
Can I play against other players?
Not for now. You always battle and trade with the game. The only place other players appear is the GODSHARD register, and there you can stay anonymous.
How do I delete my account?
Email us from the address or with the username of your account. If you are under 16, ask a parent to help.
Contact
We read every email. Mention your username if you have one, but never send a password.